Digitising for optimal building performance

Thursday 13th October 10:00 - 10:45


The greatest impact on the workplace following the global pandemic has been how businesses manage space. In the new era of working, people-per-square-foot ratios are taking a backseat to flexibility and hygiene in spaces created for agile working and wellbeing. Yet while the way we use space and how our buildings need to perform is undergoing complex metamorphosis, facilities managers are facing serious budgetary challenges to make change happen and keep costs in check.

In the face of widespread cost hikes, best in breed technologies are critical to managing costs and FM efficiencies and achieving ESG targets. The key is ultimate smart integration with CAFM, BMS, AI sensors, and robotics working together as a truly flexible FM support rapidly evolving workplace demands while addressing the critical need to manage operational carbon and reduce environmental impact.

Pitched from vendor perspective, this presentation will focus on a best in breed approach to FM software, looking at how suppliers can work together effectively, unhindered by the typical headaches caused by lack of integration capabilities. Paul McCarthy, Chief Technology Officer, and Penny Brinsley, Account Director at CAFM software specialist, Service Works Global, will explore the opportunities for specialised FM software to optimise intelligent buildings, making them more economical for owners, and more functional and safer for occupiers.

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chief technology officer

Service Works Global

As Chief Technology Officer of Service Works Global, Paul has 28 years of experience in delivering large scale complex enterprise systems in many different sectors and domains. Within SWG, he is responsible for providing long-term vision and leadership for the company’s software, products and information technology. He manages all product development strategies across the global organisation and specialises in Computer Aided Facilities Management (CAFM), Building Lifecycle Management, and 3D BIM visualisation tools.

Penny Brinsley

Account director

Service Works Global

Penny Brinsley is an Account Director at international CAFM provider, Service Works Global (SWG). With over 18 years’ experience in the facilities management (FM) software marketplace, Penny manages SWG’s UK client base and is responsible for ensuring the operational needs of her customer base are fully aligned with their FM technology solutions. Her clients span a diverse range of industry sectors and include service providers, healthcare, education and public sector housing, many of whom who benefit from software interfaces including IoT, smart technology and BIM (Building Information Modelling) to deliver intelligent data and insight to support FM and Estates decision-making.

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